Support

Titanium Invoice™ by TechDr

If you need help, send a support message and we’ll get back to you.

Expected response time: 1–2 business days.

What to include in your message

Including a few details helps us resolve issues faster.

  • App version (see below)
  • Device + platform (iPhone/iPad/Mac/Apple Vision Pro)
  • OS version (iOS/iPadOS/macOS/visionOS)
  • Steps to reproduce (what you did, what you expected, what happened)
  • Any relevant screenshots (optional)

Tip: If your issue involves exporting/sharing, please mention what export type you used (PDF/CSV/USDZ) and where you saved it.

Version info & compatibility

Where do I find the app version?

In Titanium Invoice™, open Settings and look for the version label near the bottom. If you’re using TestFlight, include whether it’s a TestFlight build.

If you can’t find it, just tell us the device and OS version — we’ll work from there.

Supported platforms

  • iOS / iPadOS: 17+
  • macOS: available via Mac (Designed for iPad), where applicable
  • visionOS: supported on Apple Vision Pro (where available)

If something behaves differently across devices, mentioning that difference is very helpful.

FAQ

iCloud sync isn’t working — what should I check?

Confirm iCloud is enabled for Titanium Invoice™ in iOS/iPadOS Settings (or System Settings on macOS), and that you’re signed into the same Apple ID on each device.

If it still doesn’t sync, contact support and include your platform + OS version.

I exported a PDF/CSV/USDZ — where did it go?

Exports create a copy outside the app’s protected storage. The destination depends on the share target you chose (Files, Mail, AirDrop, etc.). If you’re not sure, tell us the export type and share destination.

See the Privacy-aware exports explainer.

Known Issues

No known issues listed at this time.

If you’re seeing a problem, please use Contact Support.

Useful links: DocsExplainersPrivacyMedia

If you’re contacting support, you can also include /support/ as the page you came from.